Whether in your own private practice or as part of an established real estate firm, when it comes to the real estate market, managing multiple clients, showing, stagings, and an endless pile of legalities can be overwhelming. Oftentimes, minor tasks can either fall by the wayside and interfere with your professionalism, or consume your valuable time and take you away from the most important aspect of your business: your real estate clientele.
A Real Estate Virtual Assistant could be the ideal solution to many of these real estate woes.
No matter what stage you are at with your real estate company, with the right candidate and the right training a Real Estate Virtual Assistant can make all the difference in managing your busy schedule, that massive pile of listing and application paperwork on your desk, and your burgeoning inbox. Here are 4 ways a Real Estate Virtual Assistant can work wonders and help grow your business via time management and a reputation for excellent customer service.
- Listings Management
Depending on your real estate demographic, you may be monitoring anywhere from 5-50 real estate listings on the market for future potential clients, along with an additional arsenal of real estate properties that you are directly trying to sell for current property owners. Keeping track of and managing this stack of real estate listings, however, can quickly become a job in and of itself.
A Real Estate Virtual Assistant can be quickly and easily trained to research, manage and monitor these listings for you. By removing outdated listings, updating them as new information comes in, adjusting prices and availability, photos, etc. you can save valuable time that can instead be used to stay in touch with buyers and sellers.
In addition, delegating this simple set of tasks to a Real Estate Virtual Assistant will allow you to save even more time by avoiding unnecessary property inquiries and phone calls about real estate listings that are no longer on the market. This will also allow you to provide the most up-to-date information to prospective clients on your website, boosting your professional appearance.
- Calendar Management
Just as real estate listings themselves can become overwhelming and hard to manage, so too can your personal calendar when it comes to arranging client meetings, property showings, open houses and signing dates.
A well-trained Real Estate Virtual Assistant should be fluent in schedule management and booking. While you’re out with current clients, your Real Estate VA can be taking calls and managing your calendar through any number of cloud-based systems, allowing you to see an up-to-date work schedule in order to plan your time – and future meeting dates – accordingly.
- Paperwork Management
There’s no doubt that the real estate industry involves huge amounts of paperwork. With adequate training, your Real Estate Virtual Assistant can draft up necessary documents for you using templates you or a template management system provide, even filling in basic information portions to make your transactions run more quickly and smoothly on the go.
In addition, your Real Estate VA can file and/or process these documents with a cloud-based software to make them easy to find and return to later on during the transaction, or when a deadline expires.
- Client Management
Following up with interested clients, potential buyers and current property owners is a vital part of networking, establishing and maintaining personalised customer relationships. While you should always be the one to perform in-person meetings and consultations, oftentimes, a simple phone call or video chat can make all the difference when it comes to keeping your name and reputation top-of-mind.
A Real Estate Virtual Assistant can handle these informal follow up sessions easily, utilising them as opportunities to develop long-lasting partnerships, to check up on real estate questions and concerns, or to relay to you any potential financial changes or problems that may affect sales.
As part of client management, your Real Estate Virtual Assistant can also maintain and update your client database with relevant information and transaction history. This information is invaluable when it comes to customer testimonials and referrals, and a personalised real estate buying experience.
In addition to each of these business development tasks, a Real Estate Virtual Assistant can handle any other number of general virtual assistant roles to save you time and money. Managing your emails, cloud storage, and social media accounts are all great places to start as you develop your new Real Estate Virtual Assistant into an efficient, standout team member able to help your real estate business grow and thrive in the modern economy.